Once an order has been shipped, we are unable to make changes or cancel and order. Please make sure to verify your information is correct before placing your order or contact us as soon as possible if you would like to make changes to your order.
Can I return or exchange my order?
We want you to love your purchase! If you are not 100% satisfied, we're happy to accept returns within 14 days of delivery.
Please contact us by filling out the contact form to request the return. Be sure to include your order number in your message.
Return Requirements
Items must be unused and in their original condition.
Customers are responsible for return shipping costs.
Please include your name and order number inside the return package to ensure smooth processing.
Non-refundable Items
Custom or personalized orders are final sale and cannot be returned or refunded.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery. We'll gladly arrange a replacement or issue a refund.
If you have any questions, feel free to reach out!
When will my order ship?
Your order will be packed and shipped within 2-3 business days after your order is confirmed!
How long does it take for an order to be delivered?
Delivery times may vary depending on the destination. For shipments to North America, the estimated delivery time is 2-10 business days. For shipments to most countries in Europe and Asia, they usually take about 2-3 weeks. Please not that these timeframes are estimates, and we cannot guarantee delivery times due to factors beyond our control.
How much does shipping cost?
Shipping will be calculated at checkout. If you are in Europe, VAT and processing fees may apply upon delivery.
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